Volume 17, No. 2, Spring/Summer 2009 |
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DART First State now offers Automated Phone Access (APA)–an easy, no waiting system that can book reservations, confirm a trip and cancel a trip for paratransit service. Simply use the numeric keypad on any touch tone telephone to book, cancel, or find out about your rides. The system does not have voice capability or support rotary and pulse dialing phones. You may transfer to a Call Center Agent at any time by pressing 0 (zero). To use the Automated Telephone System dial 1-800-652-DART (3278) and select Option 4 from any touchtone telephone.